Privacy Policy

We understand your personal information is important to you, and we take great care to ensure your details are safe and secure. Following GDPR regulations we have provided this privacy policy for your information if at any point you have any questions regarding your personal details and information we hold about you please do get in touch: info@onassupportedhomes.co.uk

What personal information we collect and how we collect it

We collect personal information in order to provide you with the correct support and be able to match you with supported accomadation we have available, we collect this infomration via our online referral form.

This information will be held on a database so that we can provide our services, this information will remain confidential and will not be shared with any other agency without first seeking my permission

We also collect information such as name and email address every time you send us a contact request via our website. We do not send our newsletters or general contact but we will reply to you via the information you provide and follow up your queries.

Our website also collects cookies which may include simple information such as your browser version, date and time you access. We do not have third party cookies on our website or tracking cookies, all website data is not stored or tracked by us. You can stop access to the website cookies in your internet browser however certain elements of our site may not function.

What we use this data for

All information we collect from you via our referral form or contact forms is only used to match you to suitable accommodation, we share this information with our support workers and internal staff only. At all times your details remain confidential our staff are all trained and understand the confidentiality requirements.

How we keep your data  secure

We ensure that our database is secure with up to date technology. We also ensure that our emails and website all confirm to the current security regulations

What and when do we share with third parties

We will only share your information with third parties if it is a matter of public or personal safety, or if we have been legally requested to do so. At all other times we would always request your permission before your personal information is shared.

Any controls users have over any of this

If at any point you require us to remove or you require information and access to the data we hold on you please do get in touch

you can email us at info@onassupportedhomes.co.uk and we will be happy to share with you the information we currently hold.